Terms of service

1. Introduction

Welcome to Heart House Scrubs. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Use of Our Services

• Eligibility: You must be at least 18 years old to use our services.
• Account: You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payment

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
• Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include shipping and handling charges, which will be added to your total invoice price.
• Payment: We accept [list accepted payment methods]. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

4. Shipping Policy

• Processing Time: Orders are processed within 2-3 business days. You will receive a confirmation email once your order has shipped.
• Shipping Methods: We offer a variety of shipping options. Delivery times may vary based on your location and the shipping method selected.
• Shipping Charges: Shipping charges are calculated at checkout and are based on the weight of your order and the delivery destination.
• International Shipping: We currently do ship internationally. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

5. Return and Refund Policy

• Returns: Customers may request an exchange or return items for store credit up to 30 days from the purchase date. Items must be in their original condition, including tags and packaging. We reserve the right to refuse worn or damaged merchandise.
• Refunds: Once your items are returned and approved, you will receive a notification for your store credit or new order.

6. Limitation of Liability

To the maximum extent permitted by law, Heart House Scrubs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Louisiana USA, without regard to its conflict of law principles.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes or modifications constitutes your acceptance of the new Terms.

9. Contact Policy

• Customer Support: For any questions or concerns, please contact our customer support team. We strive to respond to all inquiries within 24-48 hours.
• Business Hours: Our customer support is available during the following hours: Monday-Friday 8AM-5PM CST.

Thank you for choosing Heart House Scrubs. We appreciate your business and are committed to providing you with quality products and exceptional service.